We are looking for an experienced Resident Engineer with strong knowledge in Huawei network equipment to join our team. If you are technically skilled and enjoy working in a fast-paced environment, this role is perfect for you
Job Responsibilities
- Monitor network and device status, and take appropriate actions to clear alarms.
- Handle incidents by opening tickets promptly and escalating major issues to Huawei experts.
- Collect logs and collaborate with Huawei TAC for troubleshooting and resolution.
- Provide onsite technical assistance until the issue is fully resolved.
- Perform routine health checks and generate reports according to standards.
- Deliver limited product knowledge transfer related to Huawei equipment.
- Execute remote rectification tasks such as software upgrades and patch updates.
- Prepare and submit weekly reports.
Requirements
- 4–5 years of experience with Huawei network devices is highly preferred.
- Strong skills in network monitoring, troubleshooting, and log analysis.
- Able to follow standard procedures and coordinate with external teams (Huawei TAC).
- Good communication, attention to detail, and strong problem-solving abilities.
- Willing to work onsite as required.