Japanese Translator

Senior Talent Acquisition Specialist

Company Description

transcosmos Indonesia, a joint-venture between Transcosmos Inc. and CBN (member of Salim Group), is a business process outsourcing and consulting company. Offering integrated contact center services, social media management, voice of customer analysis, digital marketing, and eCommerce solutions, transcosmos Indonesia leverages a global network with over 50 years of experience. The company combines highly skilled people and advanced technology to deliver valuable services, tailored to meet the unique needs of each local market. transcosmos Indonesia aims to simplify clients' business processes and improve communication to their market through digital technology, automation, and digital platforms.

Role Description

• Work with the digital team and the clients from Japan in Japanese.
• Understand the client’s requirements and prepare estimates and timelines for Digital projects, presenting them to clients what necessary in English/Japanese/Bahasa.
• Support cross functional teams (design, technology, etc.) in the delivery of each project for the agency and our teams.
• Manage relationship with our team and clients from approval to launch by conducting regular calls, monitoring and escalating project risks, seeking client feedback, making modifications to deliverable and processes to ensure client satisfaction.
• Communicate and track project milestones, monitor progress for all team members against each plan and adjusting schedules as needed.
• Collect, analyze data and generate project’s reports needed in Japanese.
• Report all project progress to Manager.
• Conduct budget management on each offshore project handled on system.

Qualifications

• At least having JLPT N2 qualification.
• Having experience studying/part time job in Japan is a plus.
• Multitasking, communicative, detail oriented, fast learner, good in managing.
• Willing to relocate for Jakarta Site (Hybrid Work).

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Outsourcing and Offshoring Consulting

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