Job Description:
- Responsible for customer consultation on the Internet, inviting customers to visit the store and achieving performance targets;
- Responsible for the sale of products to customers who consult on the Internet;
- Responsible for following up on customers who have not ordered and inviting them to visit the store;
- Responsible for timely statistics and updates of CRM data;
- Responsible for the signing and registration of orders;
- Responsible for the follow-up of orders, and the contact, communication and confirmation work with customers at all stages.
- Responsible for customer reception, corporate and product introduction, explanation, recommend photography packages to customers, according to the characteristics of customer demand, to provide customers with the best product package program.
- Responsible for the follow-up of orders, and all stages of contact with customers, communication, confirmation work;
9.Consciously maintain the corporate image and company interests, according to the company's professional service process to provide customers with a high level of one to one service; - Executes the day-to-day operations of the Korea Artiz Studio Bridal store under the guidance of the sales manager
- Addresses customer service issues in the store and work to resolve all issues following the Grey Zone Guidelines without escalating to sales manager; if possible, addressing issues in the moment
- Drives achievement of customer service/satisfaction goals and standards
- Achieve designated sales target and maintain customer relationship
Requirement:
1. Minimal prior experience welcomed
2. 6 day work
3. Must can English
4. Proactive and always seeking new ways to improve yourself and your role
5. Responsible
6. Good Attitude