Are you passionate about gaming and ready to lead an amazing team?
We're looking for a Game Store Lead who can ensure smooth daily operations, deliver top-notch customer service, and drive our store's performance to the next level.
What You'll Do
- Lead and motivate your team to deliver the best customer experience.
- Oversee store operations, cleanliness, and safety according to SOP.
- Monitor and analyze sales performance (daily, weekly, monthly).
- Handle customer complaints quickly and professionally.
- Manage stock, supplies, and store assets.
- Coordinate with marketing for campaigns, promos, and local events.
- Prepare and submit reports on sales, expenses, and inventory.
What We're Looking For
- Diploma/Bachelor's degree in Management, Business, Hospitality, or related fields.
- Understanding of the gaming industry.
- Minimum 2–3 years of experience as a Supervisor or Store Manager (preferred).
- Strong leadership, detail-oriented, and excellent communication skills.
- Proficient in Excel/Spreadsheets.
- Willing to work shifts, including weekends and public holidays.
- Experience managing events or community activities will be preferred.
About us
Realma Vestama Nusantara (RVNU) partners with capital owners to maximize their investments in SMEs through comprehensive and careful guidance. Our vision is to foster prosperity within the RVNU community by leveraging the contributions of each member. We have scaled various businesses across multiple sectors, including retail, entertainment, education, food and beverage, and consulting. Some notable portfolio highlights include Byebeli Gadget Rental & Repairs, Byebeli Experience gaming cafe, Insivia Partners management consulting, EXCO coffee brand, Ventura Office Co-Working Space, Groceria Suplai Indonesia's partnership with Indomaret, and Interestalk English-speaking club.