Job Responsibilities :
1. Operational Management
- Plan, organize, and oversee daily warehouse activities (inbound, storage, picking, packing, outbound, and reverse logistics).
- Ensure customer orders are fulfilled accurately, on time, and in accordance with service standards.
- Optimize warehouse layout, workflows, and resource utilization to improve productivity.
- Monitor and manage performance metrics such as order accuracy, inventory accuracy, productivity, and lead time.
2. Inventory Control & Systems
- Oversee stock accuracy through cycle counts, stock opname, and reconciliation processes.
- Ensure optimal use of the Warehouse Management System (WMS) for real-time monitoring and reporting.
- Implement continuous improvement initiatives to enhance efficiency and reduce errors.
3. Team Management
- Lead, train, and develop warehouse supervisors and staff to achieve operational excellence.
- Manage shift planning, workforce allocation, and performance evaluation.
- Create a safe, disciplined, and collaborative working environment.
4. Compliance & Safety
- Ensure compliance with company policies, SOPs, and applicable regulations.
- Implement and monitor Health, Safety, and Environment (HSE) standards.
- Apply Good Warehouse Practices (GWP) to maintain warehouse cleanliness, orderliness, and security.
5. Reporting & Coordination
- Report key operational KPIs to senior management.
- Coordinate with cross-functional teams (Sales, Customer Service, Transportation, Finance) to ensure smooth operations.
- Manage operational costs and propose efficiency initiatives.
Requirements
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- Minimum 5–7 years of experience in warehouse/fulfillment operations, with at least 3 years in a managerial - position.
- Strong knowledge of WMS, inventory control, and logistics operations.
- Proven leadership, communication, and problem-solving skills.
- Ability to manage large teams in a dynamic work environment.
- Strong analytical skills and sound decision-making ability.
- Placement Surabaya