Key Responsibilities:

BPJS Administration
Manage employee registrations, updates, and terminations for BPJS Kesehatan and BPJS Ketenagakerjaan.
Ensure timely reporting, payment, and compliance with Indonesian social security regulations.
Act as the main contact point with BPJS offices for problem-solving and coordination.
Employee Contract & HR Administration
Draft, review, and maintain employee contracts (PKWT) in both Indonesian and Mandarin when required.
Ensure contracts comply with Indonesian labor laws and internal company policies.
Manage employee database and maintain accurate HR records (attendance, leaves, contract status).
Prepare HR letters such as warning letters, confirmation letters, and employment certificates.
Employee Relations (ER)
Support HR Manager in handling employee grievances, disputes, and disciplinary actions.
Facilitate communication and mediation between local employees and Chinese management.
Provide counseling and guidance to employees to ensure compliance with company policies and a harmonious workplace.
Prepare ER-related reports and documentation for management.

Requirements:

Bachelor's degree in Human Resources, Law, Management, or related field.
Proven experience in HR administration, preferably in BPJS handling, contracts, and employee relations.
Strong knowledge of Indonesian labor law and HR compliance.
Proficiency in Mandarin & Indonesian (both spoken and written).
Excellent communication, problem-solving, and interpersonal skills.