Company Description
PT Visionet Data Internasional is the largest Digital IT Managed Services Company in Indonesia. With a nation-wide coverage of more than 140 service points, we offer integrated outsourcing from Data Centre operation services to day-to-day IT operations throughout Indonesia. Certified in ISO 9001:2015, ISO 27001:2013, and ISO :2011, we focus on optimizing and supporting our customers' IT operations to ensure reliability and effectiveness. Established in 2006 and with over 2000 personnel, we utilize state-of-the-art technologies to help our customers focus on their core business while ensuring optimal IT performance. Our vision is to be an admired company to work for and a trusted partner to work with in the industries we choose.
Role Description
This is a full-time on-site role for an IT Support Specialist located in Tangerang. The IT Support Specialist will be responsible for providing technical support, troubleshooting hardware and software issues, managing desktop computers, and offering help desk support. Day-to-day tasks include resolving technical problems, configuring desktop systems, and assisting with IT-related inquiries to ensure smooth operations and user satisfaction.
Qualifications
- Technical Support and Troubleshooting skills
- Experience with Desktop Computers and Information Technology
- Help Desk Support proficiency
- Strong communication and customer service skills
- Ability to work on-site in Tangerang
- Relevant certifications and experience in IT support are beneficial
- Bachelor's degree in Information Technology, Computer Science, or related field is advantageous