Job Description:
- Support product operations, including setting up email templates, marketing notifications, and in-app content.
- Maintain accurate product documentation and SOPs.
- Monitor and analyze product data to generate insights and regular reports.
- Assist in testing new features, tracking bugs, and ensuring smooth product releases.
- Collaborate with cross-functional teams to align product workflows and improvements.
- Handle ad-hoc tasks as needed to support ongoing projects.
- Organize and maintain digital archives and product-related records for easy access.
Requirements:
- Fresh graduate or up to 2 years of experience in product, IT, or data-related roles.
- Background in Information Technology, Information Systems, Computer Science, or related fields preferred.
- Familiarity with data visualization tools (e.g., Power BI, Tableau, Grafana).
- Strong attention to detail and accuracy in reporting.
- Good communication and coordination skills.
- Analytical mindset with ability to translate data into actionable insights.