We are looking for a dedicated and professional Customer Service & Admin Staff to join our team at the Service Center.
In this role, you will be the face of our brand—responsible for welcoming and assisting customers who visit for service needs. You will also handle a variety of administrative tasks to support the smooth operation of the service center.
Key Responsibilities:- Greet and assist walk-in customers in a professional and courteous manner
- Handle service inquiries and provide accurate information regarding service processes
- Coordinate with technicians to ensure timely service updates and customer satisfaction
- Perform daily administrative duties including data entry, filing, and document preparation
- Maintain accurate service records and manage internal documentation systems
- Support the service center team in operational and logistical tasks as needed
- Bachelor degree from any major
- Fluent in English is a must
- Proven experience in customer service or administrative roles (preferred)
- Excellent communication and interpersonal skills
- Passionate with Customer Satisfaction
- Proficiency in Microsoft Office and basic computer systems
- Good appearance
- A positive attitude and strong sense of responsibility