We are looking for a Partner Relation (Mandarin Speaker) who will be responsible for ensuring smooth communication with Mandarin-speaking partners while supporting partners satisfaction and loyalty.
Key Responsibilities:
- Partner Communication & Support
- Act as the primary point of contact for Mandarin-speaking partners, ensuring smooth and effective daily communication.
- Handle partners inquiries, requests, and issue resolution in a timely and professional manner.
- Relationship Management
- Build and maintain strong, trust-based relationships with partners from China and Mandarin-speaking markets.
- Support long-term partners satisfaction and loyalty through proactive engagement. - Contract & Service Support
- Assist in reviewing partner agreements to ensure alignment with company standards and expectations.
- Monitor partner account activities to ensure service delivery meets agreed commitments. - Market & Client Insights
- Stay informed about industry trends, partner needs, and competitor activities in the Chinese market.
- Provide feedback and recommendations to internal teams to improve partner offerings. - Cross-functional Coordination
- Collaborate with internal teams (sales, product, technical, operations) to deliver solutions tailored to partner needs.
- Support technical or product-related discussions with partners by facilitating communication in Mandarin. - Proposal & Presentation Assistance
- Assist in preparing proposals, presentations, and documentation in both Mandarin and English.
- Support the team during partner presentations, product demos, or business meetings. - Reporting & Administration
- Prepare regular reports on partner interactions, feedback, and overall relationship status.
- Support administrative tasks related to partner accounts and business activities.
Qualification:
Mandatory Skills:
- Bachelor's degree in Engineering, Business, Communication, International Relations, Supply Chain, or related field.
- 1-2 years experience in supplier management, preferably with Chinese companies in the tech or manufacturing sector.
- Fresh graduates are welcome; prior internship/experience in business, partnership, or customer relations is a plus.
Language Skills:
(MUST HAVE) Mandarin: Very fluent (spoken & written) – able to communicate formally with native speakers.
- English: Moderate – able to understand work documents and engage in professional conversations.
- Strong understanding of robotic systems, automation software, and industrial machinery.
- Excellent communication skills.
- Ability to travel to China for partner visits and trade shows as needed.
- Strong negotiation, analytical, and project management skills.
Preferred Skills:
- Familiarity with Chinese business culture and regulatory environment.
- Technical background in robotics or automation is a plus.
Why Join Us?
- Daily exposure to international business communication with Mandarin-speaking partners.
- Competitive salary package.
- Opportunity to work in a dynamic and collaborative team with global exposure.
- Opportunity to become a Permanent Employee
- Professional Development
- Hybrid Work Arrangement
- Daily lunch at Work
- Device will be provided by Company