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KEY RESPONSIBILITIES:

  • Create, review, and update SOPs across departments in line with company policies and regulatory requirements.
  • Ensure consistency, clarity, and standardization of language and formats used in all SOPs.
  • Coordinate with process owners to capture workflows, risks, and control measures accurately.
  • Support dissemination and implementation of approved SOPs throughout the organization.
  • Provide guidance and training to staff regarding new or revised SOPs.
  • Monitor adherence to SOPs and report deviations or non-compliance to management.
  • Identify gaps, overlaps, or inconsistencies in existing SOPs and recommend corrective actions.
  • Collaborate with Internal Audit, Risk Management, and Accounting Finance to integrate control mechanisms into SOPs.
  • Support the company's compliance framework by embedding preventive and detective controls within processes.
  • Prepare periodic reports on SOP updates, compliance status, and improvement initiatives.
  • Promote a culture of compliance and continuous improvement within the organization.

QUALIFICATION:

  • Bachelor's degree in Business Administration, Accounting, Management, or related field.
  • 1–3 years of experience in SOP development, compliance, or internal audit.
  • Strong understanding of process documentation, corporate governance, and compliance frameworks.
  • Excellent analytical, problem-solving, and organizational skills. Proficiency in Microsoft Office (Visio, Word, Excel, PowerPoint); knowledge of document management systems is an advantage.
  • Strong communication and interpersonal skills, with the ability to coordinate across multiple departments.
  • High attention to detail, integrity, and ability to work under minimal supervision.