Presales Solution Architect Lead
Job Title: Presales Solution Architect Lead
Solutions: IT Infrastructure & Cybersecurity Solutions
Industry: IT Solutions
Location: South Jakarta
Employment Type: Permanent Employee, with 6 months contract first.
Adecco is assisting one of well‑known IT Solutions company in hiring the Presales Solution Architect Lead role.
Responsibilities- Lead and mentor a team of sales professionals, providing strategic guidance and performance coaching.
- Develop and implement comprehensive sales strategies to achieve monthly, quarterly, and annual revenue targets.
- Create and maintain sales forecasts, pipeline reports, and performance dashboards.
- Conduct regular team meetings, performance reviews, and individual coaching sessions.
- Identify and pursue new business opportunities in the IT solutions and services sector.
- Build and maintain strong relationships with existing and potential enterprise clients.
- Collaborate with marketing, product, and delivery teams to align sales efforts with company objectives.
- Analyze market trends, competitive landscape, and customer needs to inform sales strategies.
- Manage and optimize the sales process, including lead generation, qualification, and conversion.
- Represent the company at industry conferences, networking events, and client meetings.
- Experienced in IT solutions, services, or technology sectors.
- Experience in sales team leadership or management roles.
- Proven track record of consistently meeting or exceeding sales targets.
- Strong understanding of enterprise IT solutions, cloud services, cybersecurity solutions, and digital transformation technologies.
- Excellent communication and interpersonal skills in English.
The Presales Specialist plays a critical role in supporting the sales team by providing technical expertise, product demonstrations, and solution design to prospective customers. As a key member of Faspay, the Presales Specialist bridges the gap between the technical capabilities of our solutions and the business needs of potential customers, ensuring a seamless and compelling client experience throughout the sales process.
Key Responsibilities- Technical Consultation: Collaborate with the sales team to understand prospect requirements and tailor payment gateway solutions that address their technical, operational and business needs.
- Product Demonstrations: Deliver engaging product demonstrations and presentations to prospective clients, showcasing the features, benefits, and value of payment gateway services.
- Solution Design: Analyse prospect requirements and design customised payment integration solutions, including APIs, SDKs, and platform capabilities.
- Proof of Concept (PoC): Develop and lead PoC projects, guiding clients through trial implementations to validate solution fit and performance in the prospect’s environment.
- Stakeholder Engagement: Act as a technical liaison between clients, internal teams (such as product, engineering, finance operation, IT operation and support), and third‑party vendors to ensure successful solution delivery.
- Competitive Intelligence: Stay updated on industry trends, competitive landscape, and emerging payment technologies to inform solution positioning and product enhancements.
- Sales Training and Enablement: Provide training and technical support to internal sales teams and external partners on payment gateway products and integration best practices.
- Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
- 3+ years of experience in presales, sales engineering, or technical consulting, preferably within the fintech or payment gateway industry.
- Strong understanding of payment processing, e‑commerce platforms, and digital transaction security.
- Hands‑on experience with APIs, SDKs, web technologies, and payment integrations.
- Excellent communication and presentation skills, with the ability to translate technical concepts to non‑technical audiences.
- Analytical mindset with strong problem‑solving abilities and attention to detail.
- Ability to work collaboratively in a fast‑paced, client‑focused environment.
- Familiarity with payment networks, acquiring, and alternative payment methods.
Location: Jakarta, Jakarta – Salary IDR6,000,000 to IDR12,000,000
Responsibilities- Work closely with Sales to understand client requirements and deliver tailored security solution proposals.
- Conduct technical presentations, product demos, and proof‑of‑concepts (POCs) to prospective clients.
- Translate business requirements into technical solutions and architecture.
- Prepare and review proposals, RFP/RFQ responses, and solution documentation.
- Collaborate with product and technical teams to ensure successful implementation handover.
- Bachelor's degree in IT, Computer Science, or related field is a plus; candidates with any degree are welcome if they have relevant experience.
- 3–5 years of experience in a pre‑sales, technical consultant, or systems engineer role (preferably in cybersecurity).
- Strong knowledge of cybersecurity products such as SIEM, EDR, SOAR, NDR, firewall, vulnerability management.
- Excellent communication, presentation, and interpersonal skills, with the ability to explain technical concepts to both technical and non‑technical audiences.
- Certifications like CEH, CISSP, CompTIA Security+, or vendor‑specific (e.g., Fortinet NSE, Kaspersky, Palo Alto) are a plus.
- Willing to work from Wisma 46 Kota BNI, Central Jakarta.
About the role: As a Presales Engineer you will bridge the gap between our sales and technical teams, delivering compelling solution pitches for IBM technologies, data platforms, and custom software development services. This full‑time role is based in South Jakarta, Jakarta.
What you’ll be doing- Collaborate with sales teams to understand client requirements and craft tailored technical solutions.
- Deliver high‑impact product demos, POCs, and presentations to showcase capabilities in IBM platforms, data solutions, and custom development.
- Translate complex technical features into clear business value propositions.
- Lead technical discussions with prospective customers, including C‑level and technical stakeholders.
- Work with solution architects and developers to create proposals, solution blueprints, and estimates.
- Respond to RFPs, RFIs, and create technical documentation and solution narratives.
- Stay updated on IBM products, industry trends, and competitor offerings.
- 3–5 years in a technical presales, solution consulting, or solution engineering role.
- Strong understanding of IBM ecosystem (e.g., IBM Cloud, IBM API Connect, IBM Maximo, IBM DataStage, IBM Watson).
- Experience with data platforms (e.g., data lakes, analytics, integration, governance).
- Excellent communication, presentation, and client‑facing skills.
- Ability to write clear, concise proposals and solution documents.
- Provide response to Request for Information (RFI) and Request for Proposal (RFP).
- Conduct and manage Proofs of Concept (PoC) activity.
- Work with Sales Personnel to provide product and technical solution that meets customer needs.
- Stay abreast of product roadmap and understand scenarios, features, and functions to address business and technical problems.
- Understand and capture customer’s business and technical requirements.
- Attend meetings with potential clients to determine technical and business requirements and ensure all necessary information is collated prior to producing a solution.
- Candidate must possess at least a Bachelor’s Degree.
- Candidate must have a minimum of 3 years experience in a related position.
- Good communication, presentation, and interpersonal skills.
- Excellent knowledge of TCP/IP based services, Routing Protocols, Security, etc.
- Fluent in English.
- Having post‑sales experience is a plus.
- Having IT certifications (Cisco, Fortinet, Palo Alto Networks, Aruba, Huawei, etc.) is a plus.
- Having relevant security certification is a plus.
- Strong analytical skills and ability to understand business processes.
- Ability to multi‑task and represent multiple subjects and products.
- Delivering solutions, consultative value and support to clients.
- Leading technical discussions and presenting solutions to clients.
- Managing IT infrastructure, including firewalls, network systems, and private servers.
- Working closely with the operations and delivery teams to implement multiple projects.
- Collaborating with internal teams and cross‑business partners, including overseas PIC.
- Minimum 2–3 years experience in System Engineering, Technical Consulting or related fields.
- Experience as IT infrastructure (Network, Firewall, Private Server, etc.).
- Experience with cloud (on‑premises or public sectors) and security management.
- Competency in Network/Application/Infrastructure Security.
- Strong communication, presentation, and problem‑solving skills.
- Advanced communication in English.
- Any Cloud or Security Management Certified is a plus.