Company Description
A global luxury brand with hospitality at its heart, Raffles Hotels & Resorts encompasses 20 ultra luxury hotels and resorts in key international destinations, some with additional branded private residences. Four further hotel properties will open under the Raffles brand in 2024‑25. Named after the pioneering British founder of Singapore, Sir Stamford Raffles, the Raffles brand is synonymous with the elegant British etiquette, effortless glamour and sophistication of an earlier era, while bringing a sensibility that is in tune with the lives of our well‑travelling guests – at once a vibrant heart and a tranquil haven. At Raffles our service style is warm, personalised and gracious, with a legendary spirit of generosity embodied by our signature Raffles Butlers. We have led the way in creating hotel interiors that are art museums in their own right; we are fertile ground for creativity in the culinary arts, attracting leading chefs; and we work with expert practitioners and specialist partners to create next‑generation wellness experiences. We have always sought to preserve both cultural and natural heritage, employing historians, marine biologists and art curators within the properties, to underline an experience that is truly authentic. At Raffles, visitors arrive as guests, leave as friends and return as family. Along the way they will discover a place to celebrate, adventure, exchange ideas and be inspired; and a new meaning of luxury that touches the emotions as elegantly as the Raffles name itself.
Raffles Jakarta
Strategically located in the heart of the Kuningan district within Jakarta's Golden Triangle, Raffles Jakarta is an art‑filled oasis that elegantly blends history, culture, and luxury. The hotel offers exceptional facilities, including the serene Raffles Spa, a tranquil outdoor pool, versatile meeting spaces, and a state‑of‑the‑art fitness centre. We pride ourselves on our dedicated team, committed to sustainability and community engagement, striving to minimise our environmental impact and actively support the local community.
Job DescriptionIn‑Room Dining Server ensures a seamless and exceptional dining experience for guests in the privacy and comfort of their rooms. The server is responsible for delivering personalised and attentive service, taking and accurately recording guest orders, coordinating with the kitchen and bar staff for order preparation, and ensuring that orders are delivered promptly, maintaining the desired quality and presentation. With a focus on providing outstanding guest service, the server plays a pivotal role in upholding the hotel's reputation for luxury, attentiveness, and guest satisfaction.
Qualifications- Education: A high school diploma or equivalent. A relevant certification or vocational training in hospitality or food service will be advantageous.
- Experience: Previous experience in a similar role, preferably in a luxury hotel or upscale dining establishment.
- Food and Beverage Knowledge: A solid understanding of food and beverage items, including menu items, ingredients, preparation methods, and wine and beverage pairing.
- Attention to Detail: Keen eye for detail to ensure order accuracy, proper presentation, and adherence to service standards.
- Multitasking and Time Management: Ability to handle multiple tasks simultaneously, prioritize effectively, and deliver orders within designated time frames.
- Physical Stamina: Ability to handle prolonged periods of standing, walking and carrying trays of food and beverages.
- Flexibility and Adaptability: Willingness to work irregular hours, including weekends, evenings, and holidays.
- Professionalism: Polished appearance, grooming and dress code compliance, strong work ethic and commitment to the hotel's reputation.
- Entry level
- Full‑time
- Management and Manufacturing
- Hospitality