Company Description
OTCA is an education service provider specializing in language learning and study and work abroad services. We offer online classes in German, French, Japanese, Korean, and Chinese, helping individuals achieve their academic and career goals. Dedicated to empowering Indonesians in pursuing better opportunities, OTCA is committed to fostering growth and success. We are always looking for talented individuals to join us and grow together. At OTCA, we trust in language as the key to opportunity.
Role Description
This is a contract on-site role located in Surabaya for a Branch Manager. The Branch Manager will oversee daily operations, ensuring that all aspects of the branch run smoothly and efficiently. Responsibilities include managing staff, maintaining customer relationships, achieving sales targets, and ensuring compliance with company policies. The role also entails developing and executing strategies to improve processes while driving growth and customer satisfaction.
Qualifications
- Leadership and Management skills, including team supervision and staff development
- Sales and Customer Relationship Management skills, with a proven ability to meet performance targets
- Organizational and Time Management skills to ensure operational efficiency
- Communication and Interpersonal skills, with the ability to engage effectively with diverse groups
- Adaptability and Problem-Solving skills to address dynamic challenges within the branch
- Bachelor's degree in Business Administration, Management, or a related field
- Prior experience in a leadership or managerial role is highly preferred
- Proficiency in additional languages is a plus