Requirements
Experience:
Bachelor's degree in Computer Science, Information Technology, or related field.
1–2 years of work experience in IT support, system administration, or production support roles.
Key Responsibilities
Monitor production systems and applications (Java, Oracle, Python, Linux) to ensure optimal performance and uptime.
Respond to and resolve incidents, service requests, and system alerts in a timely manner.
Collaborate with cross-functional teams for issue resolution.
Perform a combination of development and support tasks as needed.
Technical Skills:
Proficient in Java scripting and Jasper Reports.
Strong knowledge of Oracle and PL/SQL databases.
Familiarity with Linux/Unix and Windows environments is a plus.
Proficient in both English and Bahasa Indonesia, written and spoken.