We are looking for a highly curious and driven IT Business Analyst who specializes in Manufacturing, Supply Chain, and Warehouse operations. This role is for a hands-on individual who is enthusiastic about investigating user requirements and business processes directly on the factory floor, in the warehouse aisles, and throughout the supply chain. You won't be a spectator; you'll be on the front lines, deeply embedded with our operational teams to truly understand their day-to-day challenges and workflows. Your primary mission is to translate these on-the-ground insights into actionable technical requirements, ensuring our IT solutions are not just functional, but genuinely transformative for our production and logistics teams.
Responsibilities:
- Conduct field observations and requirement gathering to analyze business needs and propose suitable solutions.
- Develop key project documentation, including Functional Specification Documents (FSD), Business Requirement Documents (BRD), flowcharts, and testing documents.
- Act as a liaison between end-users and the technical team to ensure clear communication and alignment.
- Oversee quality assurance (QA) and User Acceptance Testing (UAT), and manage the implementation training for users on new applications or modules.
- Perform initial system configuration during the implementation of new modules in an ERP or other applications.
Job Requirements:
- Highly curious and enthusiastic in collaborate with many departments and people, strong analytical, logical thinking, and structured problem-solving skills.
- Bachelor's degree in Industrial Engineering, Information Technology, or Information Systems
- Minimum of 1-2 years of experience as a functional analyst or business analyst, with experience in the manufacturing industry being a plus.
- Proficiency in creating application testing scenarios for both System Integration Testing (SIT) and User Acceptance Testing (UAT).
- Demonstrated understanding and experience in ERP implementation (experience with Odoo is a plus).
- Good in office tools (Excel, spreadsheet etc.)
- Knowledge of foundational relational data base management system (RDBMS) concepts and Agile/Scrum methodologies.
- Familiarity with project documentation standards (BRD, FSD, Business process model notation & flowchart).