Sales
Account Manager Graduate (GBS-SMB Start (BS/MS)
Location
:
Jakarta Utara
Employment Type
:
Regular
Job Code
:
A238393
Responsibilities
About Our Team
TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
About The Role
We are looking for talented individuals to join our team based looking after Small & Medium size businesses (SMB). You will be a crucial member of a growing team that will partner with SMB advertisers in a one-to-many structure with the goal of activating, nurturing and growing accounts. You will look to establish and strengthen your client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
We are looking for talented individuals to join our team in 2026. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at TikTok.
Successful candidates must be able to commit to an onboarding date by end of year 2026. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities:
- Provide marketing and advertising consultation to small and medium businesses to maximize their revenue on TikTok advertising platform
- Develop and maintain strong, long-term relationships with clients.
- Cross-sell and upsell additional products or services to clients.
- Monitor, analyse and explore new revenue opportunities for clients via TikTok Advertising Solutions
- Create optimization strategies for clients. The strategies can include: TikTok Creative tips and best practices
- Advertising performance recommendations (bidding,budget,targeting, etc)
- Help clients identify and build strong value propositions on TikTok advertising platform
- Collaborate and communicate effectively with external customers and internal stakeholders (Ads Policy, Finance, Product, etc.)
Qualifications
Minimum Qualifications:
- High oral and written fluency in English
- Passionate about TikTok marketing, and up for the challenge of building something from the bottom up
- Critical thinking and analytical skills with an entrepreneurial and proactive mindset
- Team working skills, ability to adapt to a fast-paced, international work environment with a passion for making an impact
- Strong attention to detail and a proven ability to balance priorities and meet deadlines
Preferred Qualifications:
- Experience working with revenue targets in a fast paced, client-facing environment
- Previous experience or knowledge of the marketing/social media/advertising industry with a strong understanding of the digital advertising ecosystem, knowledge of the local market SMB landscape is a plus
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here:
If you have any questions, please reach out to us at apac-
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.