Operations Management:
- Oversee the institution's operational functions, ensuring smooth daily activities and adherence to policies and procedures.
- Develop, implement, and refine operational strategies to improve efficiency, quality, and cost-effectiveness.
- Ensure that the educational institution's facilities are well-maintained, safe, and conducive to a high-quality learning environment.
- Lead and manage vendors responsible for logistics, facilities management, IT support, IT and data security, on-site security.
- Monitor operational KPIs and implement initiatives to enhance service delivery.
- Liaise with academic and administrative departments to align operational support with institutional goals.
Procurement & Supply Chain Management:
- Develop and execute procurement strategies to ensure cost-effective and timely acquisition of educational materials, equipment, and services.
- Evaluate and procure / subscribe to IT systems required for the school operations.
- Identify reliable suppliers and negotiate contracts, ensuring favourable terms and adherence to quality standards.
- Maintain accurate procurement records, tracking expenses and optimizing budget allocations.
- Ensure compliance with procurement policies, ethical purchasing standards, and local regulations.
- Oversee vendor relationships, evaluating performance and ensuring timely delivery of goods and services.
- Streamline procurement processes through automation and best practices to improve efficiency.
Compliance & Risk Management:
- Ensure that operational and procurement activities comply with local, state, and national education sector regulations.
- Develop and implement risk management strategies to mitigate operational and procurement-related risks.
- Conduct regular audits and quality checks to maintain compliance and efficiency in service delivery.
Financial & Budgetary Oversight:
- Work with the finance team to develop and manage operational and procurement budgets.
- Monitor expenditures and identify cost-saving opportunities while maintaining service quality.
- Provide regular reports on operational performance, procurement activities, and budget utilization to senior leadership.
Stakeholder & Vendor Management:
- Serve as the primary point of contact for suppliers, contractors, and service providers.
- Collaborate with academic and non-academic staff to ensure operational and procurement needs are met efficiently.
- Develop long-term partnerships with key vendors and service providers to enhance institutional capabilities.
Technology & Process Improvement:
- Implement and leverage technology to optimize operational efficiency and procurement workflows.
- Evaluate and recommend new tools and systems to streamline administrative and logistical functions.
- Lead continuous improvement initiatives to enhance productivity and service delivery.