Back to search:IT Operations / Jakarta (north)

IT & Operations Project Coordinator

Job Description:

  • Act as the key liaison between departments to identify, compile, and analyze recurring issues or improvement needs in systems and operations.

  • Lead and coordinate cross-departmental projects, especially those related to workflow optimization, system enhancement, or digital transformation.

  • Gather detailed input from each department, compile problems systematically, and collaborate with internal/external parties to develop solutions or improvements.

  • Propose and implement IT-based solutions that improve operational efficiency, while maintaining communication across stakeholders.

  • Perform basic IT troubleshooting and coordinate with the technical team or vendors for more advanced issues.

  • Support daily operations through administrative and coordination tasks, ensuring processes run smoothly and efficiently.

  • Assist with light GA responsibilities, such as asset coordination, office supplies, and vendor communication, while maintaining focus on project and system matters.

  • Prepare clear project documentation, reports, and updates for management review.

  • Maintain and improve IT-related and operational policies in accordance with company standards.

  • Monitor the execution of projects and evaluate their success or follow-up needs.

  • Work closely with management to align operational improvements with strategic goals.

Requirements:

-Age below 40 years old.

-Experience in project coordination or project management, especially in operational or IT-related initiatives.

-Strong understanding of IT systems and cross-departmental workflows.

-Analytical thinker with excellent problem-solving and documentation skills.

-Strong interpersonal skills, able to communicate effectively across different departments.

-Proficient in English (spoken and written).

-Able to handle multiple ongoing tasks/projects, work independently and within a team.

-Organized, detail-oriented, proactive, and trustworthy.