Store Manager

As a
Store Manager
, you will be responsible for the overall
operations of the outlet/store
. Some of your general duties include:

• Leading, managing, and developing
  the store team (supervisors, baristas/staff, etc.).
• Planning and organizing work schedules/staffing
  as well as implementing the shift system (including weekends and public holidays).
• Establishing customer service standards
  , ensuring product quality, cleanliness, and store appearance are maintained according to SOPs.
• Achieving sales and profitability targets
  and managing operational costs efficiently.
• Managing inventory/stock
  — verifying the accuracy of physical stock against system data and minimizing shrinkage (stock losses).
• Supervising cash flow/petty cash
  in the store, monitoring operational expenses, and controlling income and expenditures related to store operations.
• Building customer loyalty (customer relationship)
  and conducting
  local marketing/promotional activities
  as needed for the store's location.

Main Qualifications

• Minimum education:
  Diploma (D3)
  in any major.
• Minimum
  2 years of experience
  as a
  Supervisor
  in the
  Food & Beverage (F&B)
  industry.
• Willing to work under a
  shift schedule
  , including
  weekends and public holidays
  .
• Willing to be
  placed at any company outlet/store
  (possible placement in various cities) and responsible for direct
  store operations
  .
• Product knowledge in
  food or beverages
  (e.g., coffee, tea, or other F&B brands managed by the company) and proper
  F&B handling procedures
  .
• Strong skills in
  inventory and stock management
  (including verifying physical stock against system data) and
  store operational control
  .
• Leadership ability
  in managing store teams/staff and the ability to build and maintain good
  customer relationships
  .