Job Description
- Manage and operate the community of our social software platform.
- Communicate with customers via the software in real-time, respond promptly to inquiries, and guide customers to place orders.
- Provide regular feedback on software usage and customer interactions to ensure smooth community operations.
- May require shift work, including night shifts.
- 6 days off per month.
- Office-based work with paid training and performance assessment. Minimum passing rate: 80%.
Requirements
- Previous experience in customer service.
- Able to communicate with customers in English via chat, with a reasonable typing speed.
- Familiar with internet usage; sales experience is a plus.