About Rekket
Rekket is an upcoming Indonesian brand with a strong focus on racket sports — we exist to make racket sports more accessible, exciting, and part of everyday life, while championing the broader culture of racket sports in Southeast Asia.
Our business moves across two pillars:
Rekket Goods
— gear, apparel, and equipment designed for modern players.
Rekket Space
— our physical venue where people come to play, connect, and grow the game together.
At Rekket, we're building more than a sports brand — we're building a culture of friendship, human connection, and shared passion. If you believe sport can bring people together and you're excited to shape something from the ground up, we'd love to meet you.
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HR & Operations — Job Overview
As HR & Operations at Rekket, you'll oversee both the
people
and
processes
that keep our teams and venues performing at their best. You'll manage HR generalist functions — from hiring and onboarding to training — while also ensuring service standards, operational efficiency, and quality control across Rekket Goods and Rekket Space.
This role is ideal for someone from the service industry (hotel, F&B, entertainment) who's comfortable working with both floor/branch teams and back-office teams in a dynamic, growing environment.
You will:
- Handle end-to-end HR processes: recruitment, onboarding, training, and employee engagement.
- Ensure HR policies and processes are followed consistently.
- Oversee daily operations at Rekket Space to maintain service quality and guest satisfaction.
- Conduct regular quality control checks and resolve operational issues quickly.
- Support planning and execution for events, campaigns, and product launches.
- Develop SOPs and training materials to uphold service excellence.
- Work closely with team leads to match staffing and operational needs with business priorities.
You are:
- Minimum 2 years of experience in HR or operational roles within the service industry (hospitality, F&B, or entertainment).
- Familiar with managing both people and service standards.
- Able to balance planning and hands-on problem-solving.
- Organized, proactive, and adaptable in a small, fast-paced team.
- Strong communicator in both Bahasa Indonesia and English.
- Comfortable working closely with both front-line staff and management.
- Bonus: experience creating HR and operational systems in a growing company.