IT Support

IT System Adminstrator

Key Responsibilities

• System Maintenance: Install, configure, and maintain servers (Windows/Linux), virtualization platforms, and cloud environments.

• Network Administration: Manage LAN/WAN, firewalls, VPNs, and IP configurations.

• Security & Compliance: Implement security protocols, monitor threats, and ensure systems meet regulatory standards (e.g., ISO, HIPAA, GDPR).

• Backup & Recovery: Design and manage backup strategies, disaster recovery plans, and failover systems.

• Monitoring & Optimization: Use tools like Zabbix, Nagios, or Prometheus to monitor performance and resolve bottlenecks.

• User Support: Provide Tier 2/3 support for escalated technical issues and onboard new users.

• Documentation: Maintain audit-ready documentation for configurations, procedures, and compliance.

Required Skills & Qualifications

• Proficiency in Windows Server, Linux, Active Directory, DNS/DHCP, and cloud platforms (AWS, Azure, GCP).

• Experience with virtualization (VMware, Hyper-V), containerization (Docker, Kubernetes), and CI/CD pipelines.

• Strong understanding of network protocols, firewall rules, and security best practices.

• Familiarity with scripting languages (PowerShell, Bash, Python).

• Excellent problem-solving, communication, and documentation skills.

Education & Experience

• Bachelor's degree in Computer Science, Information Technology, or related field.

• 3–5 years of experience in system administration or IT infrastructure roles.

• Certifications such as CompTIA Server+, Microsoft Certified: Azure Administrator, or RHCSA are a plus.