Back to search:Front Office / Bandung West

URGENTLY HIRING

What You'll Do:

  • Greet and welcome guests upon their arrival at the company.
  • Answer all guest inquiries regarding the company and its operations.
  • Handle incoming and outgoing phone calls professionally.
  • Direct calls to the appropriate departments and take accurate messages when necessary.
  • Receive letters, documents, and packages, and ensure timely delivery to the respective users.
  • Record all incoming and outgoing correspondence, documents, and packages.
  • Maintain a visitor log and prepare guest attendance reports.
  • Handle guest complaints and provide appropriate responses or solutions in line with company standards.
  • Prepare meeting needs for the CEO and departments for both internal and external meetings.
  • Manage meeting room schedules and ensure readiness before use.
  • Ensure the front office area is always clean, organized, and secure.

What We're Looking For:

  • Minimum 1 year of experience in a similar position.
  • Diploma (D3) degree in Hospitality, Tourism, Business Administration, Management, or related fields.
  • Excellent communication and interpersonal skills.
  • Good command of English (both spoken and written).
  • Knowledgeable about the company's products and services.
  • Strong multitasking and organizational abilities.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Able to join immediately.