Job Descriptions:
1. Monitor and manage suggestion, complaint and feedback to optimize user experience.
2. Design and implement strategies to increase user engagement and retention.
3. Collaborate with internal teams to optimize operations.
4. Analyze user data and trends to identify growth opportunities.
5. Engage with users via social media, etc.
Job Qualifications:
1. Bachelor's degree education background.
2. 1-3 years of experience in operations, customer service, and administration. Fresh graduate also welcome to apply.
3. Strong analytical and problem-solving skills.
4. Excellent communication skills.
5. Proficiency in Mandarin/English (Profesional skill level).
6. Familiarity with social media platforms and online communities.