Posted 1 day ago
Job Description
- Responsible for overseeing, shaping and growing the business.
- Build strategic relationships with high-profile merchants and drive revenue.
- Education D3.
- Familiar with G – Suites.
- Able to communicate with conversational English skill.
- Proactive and initiatives-driven.
Posted 561 days ago
Job Description- Project management and expert matching: work as a client‑facing staff for 20–30 projects (consulting on market research, industry research, and business projects), particularly for high‑priority accounts. Liaise with internal teams and clients to ensure timely delivery of high‑quality expert matching services. Manage project timelines, budgets, resources, revenue and profits. Provide progress reports and milestone updates.
- Account Extension: in charge of on‑project activation by providing superior services for top‑priority clients. In charge of sleeping user activation, with targeted clients, including consulting companies, research firms, and investment firms.
- Team Management: provide daily reports and resource allocation for project priorities and conduct daily to‑do checks. Lead, inspire, and motivate project team members. Assign tasks according to team resources and oversee team performance. Conduct one‑on‑one meetings with team members and provide constructive feedback and clear instructions.
- Native Indonesian or bilingual proficiency.
- Having experience as an account manager, customer relations manager, and customer success manager, or experience in recruitment roles is a big plus.
- Experience in management consulting or investment industry or top headhunting/recruitment agencies is an advantage.
- Proven track record of managing teams (at least 3 members above).
- Result‑oriented with ability to work in a fast‑paced client cycle.
- Growth mindset, critical thinking, business analysis, and research skills.
- Excellent communication and stakeholder management skills.
- Attention to detail, autonomous, and highly dedicated.
- Fluency in English, plus ability to effectively communicate with external clients in different countries to facilitate internal management meetings.
- Competitive salary with 6‑month review.
- Quarterly performance‑based bonuses.
- 14 days of annual leave and 8 days of sick leave.
- Full medical and health insurance package.
- Relocation package.
- Opportunities to work in a professional, vibrant, and supportive work environment.
- Team bonding activities, seasonal activities and gifts, attractive opportunities for self‑learning and accessing huge training resources.
- Opportunity to work hybrid in Vietnam and other Asian countries after a 2‑month probationary period in head office in Vietnam.
Contact: Thanh Hien Ho
Due to the immense number of applicants, only shortlisted candidates will be contacted.
Client Relations/Account ManagerPosted 1 day ago
Job DescriptionClient Relations/Account Manager (TPA) Medilink
We are actively developing Southeast Asia's top TPA, which makes it easier for consumers to obtain insurance. To achieve our objectives, we therefore require talent with great potential, like you, to join our expanding organization, acquire the necessary skills, and also form outstanding teams.
Responsibilities- Manage and maintain strong relationships with corporate clients, insurers, and healthcare providers.
- Act as the main point of contact for client inquiries, requests, and issue resolution.
- Monitor service performance, claims processing, and member satisfaction to ensure SLA compliance. Coordinate with internal teams (Claims, Provider Network, IT, and Finance) to deliver seamless service.
- Prepare regular reports, reviews, and presentations for client performance updates.
- Identify opportunities to improve client experience and support business growth through renewals or service expansion.
- Represent the company professionally in meetings, negotiations, and client engagements.
- Bachelor's degree in Business, Management, Insurance, or related field.
- Experience in client servicing, account management, or health insurance/TPA industry.
- Strong understanding of employee benefits, medical insurance, and provider networks.
- Excellent communication, negotiation, and relationship management skills.
- Able to analyze client needs, resolve issues promptly, and ensure service satisfaction.
- Proactive, target-oriented, and capable of managing multiple corporate accounts.
- Proficient in MS Office; familiarity with digital claims or TPA systems is an advantage.
- Willing to work collaboratively with internal teams to support client retention and growth.
PT Medilink Digital Medika has established a strategic and technological collaboration with Medilink-Global Asia Pte Ltd. Through this collaboration, the company shall enjoy the exclusive rights of use of the bespoke Electronic Claims Clearing System (ECCS 5.0), a time‑tested and proven solutions which have been implemented successfully and are functioning effectively at insurance companies and TPAs in several countries. The collaboration also allows the company to gain immediate access to Medilink-Global's international network of health care providers.
Our vision is to be the Preferred Employee Benefit And Health Insurance Management Portal in Indonesia, offering anytime-anywhere Medical Claims Management Tools that connect the Payors, Healthcare Providers and Members.
Our mission is we provide connected Digital Solution for Insurance Companies and Corporates. Enabling them to offer their Members Seamless Access to Quality & Equitable Healthcare at Domestic and Regional Health Facilities.
Medilink is committed not only to make insurance easily available for everyone but also to spread awareness about the importance of having financial plans and protection through insurance.
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