This is a full-time on-site role for an Operations Manager FnB at Mattea Social Space located in Jakarta, Indonesia. The Operations Manager will be responsible for:
- Coordinating and supervise all store operations.
- Control and doing sales, material, area, and operational reports.
- Oversee outlet costs and expenses regularly.
- Doing planning for all outlet development.
- Supervise team performance.
- Ensuring the team works according to SOP and HACCP standards.
- Supervise training/training to increase customer satisfaction.
- Develop innovative solution for every problem in every store.
Qualifications
- Strong leadership and management skills
- Experience in operations management
- Excellent organizational and problem-solving abilities
- Effective communication and interpersonal skills
- Ability to multitask and prioritize tasks
- Ability to work under pressure and meet deadlines
- Proficiency in MS Office and other relevant software
- Knowledge of facilities management and maintenance
- Experience in the hospitality industry is a plus
- Bachelor's degree in Business Administration or related field