- Ensure the billing process runs smoothly and on time
- Change all outstanding invoices according to TOP
- Ensure customer payments are correct, including monetary value, discounts (returns or rewards), and taxes
- Analyze customers to determine their ability and willingness to pay bills
- Create and analyze reports related to customer payments (aging, value, and outstanding balances)
- Coordinate and communicate with internal and external parties (customers) to resolve operational and system chain/tracking issues
- Decide on credit stops and approve credit limits for customer orders
- Record billing accounts and balances that align with company records
- Monitor and control and ensure the Finance AR team's performance is in accordance with SOPs
- Create, analyze, and archive reports and documents related to the work
- Perform other tasks assigned by superiors (including project-based tasks) for the benefit of the company