About Us
At Advotics, we empower companies to digitize their sales, distribution, and field operations through our integrated SaaS ecosystem — from salesman tracking, order management, delivery planning, to service ticket automation.
We’re growing fast, and we’re looking for an Account Manager (Partnership Management) to strengthen our client relationships and develop long-term partner collaborations that drive growth and retention.
Your Mission
As an Account Manager, you’ll be the bridge between our clients, partners, and internal teams — ensuring customer success, growth, and partnership value creation.
You’ll focus on both client relationship management and managing our ecosystem partners to ensure sustainable revenue and mutual success.
What You’ll Do
Account Management
Manage and grow relationships with existing enterprise and mid-size clients
Conduct regular business reviews, performance analysis, and health checks
Identify upsell, cross-sell, and expansion opportunities
Collaborate with Customer Success and Product teams to ensure client satisfaction
Conduct regular client visits and online meetings to strengthen relationships and monitor platform adoption
Prepare and deliver client presentations, quarterly business reviews (QBRs), and data-driven performance reports
Partnership Management
Manage existing partners (resellers, distributors, agencies, or system integrators)
Monitor partner performance, pipeline, and deal progression
Support partners in enablement, joint marketing, and client handovers
Identify new strategic partners that strengthen our ecosystem
Commercial Growth
Maintain accurate CRM and renewal forecasts (HubSpot / equivalent)
Ensure retention targets and partnership revenue goals are met
Work closely with the Account Executive team for joint pursuits and co-selling
What We’re Looking For
2–5 years of experience in Account Management, Customer Success, or Partnership roles (preferably in SaaS / B2B Tech)
Strong relationship-building and communication skills
Analytical mindset — comfortable discussing metrics, usage data, and ROI with clients
Experience managing channel partners or resellers is a strong plus
Fluent in Bahasa Indonesia and English
Proactive, structured, and collaborative
Comfortable reading data and running basic SQL queries (for usage analysis, client insights, and QBR preparation)
Strong presentation and communication skills — able to translate data into clear client stories
Comfortable conducting onsite and virtual client meetings across regions
Additional Information
Why Join Us
Be part of one of Indonesia’s fastest-growing SaaS ecosystems
Manage impactful clients and partners across various industries
Competitive salary + quarterly bonus based on retention & expansion
Work with an agile, collaborative, and data-driven team
Learn how to interpret SaaS usage data directly from product databases and dashboards to guide strategic client decisions