Main Responsibilities:

Oversee the overall operation of online education products in Indonesia, formulating effective operational strategies and plans to achieve business goals.
Maintain close communication with both local Indonesian and Chinese colleagues, coordinating resources to ensure smooth operations and resolve issues during the process.
Carry out operations based on K-12 students and parents' needs, including user acquisition, activation, retention, and conversion, while improving user satisfaction and loyalty.
Promote online courses through various channels, enhancing course visibility and increasing sign-up rates.
Analyze operational data, including user and course data to optimize strategies and improve operational effectiveness.
Pay attention to industry trends and competitor activities, collecting and analyzing relevant information to provide insights for company operational decisions.

Qualifications:

Bachelor's degree or higher, with a background in education, management, marketing, or related fields preferred.
Previous experience in online education operations within the K-12 sector is preferred. Fresh graduates are welcome to apply.
Proficiency in Chinese (listening, speaking, reading, writing) to communicate effectively with both local and Chinese colleagues, ensuring accurate information exchange.
Strong communication, coordination, organizational, and problem-solving skills.
Ability to work efficiently under pressure.
Active participation and collaboration with various departments.
Proficient in Microsoft Office or similar office software.
Passionate about the online education industry with a long-term interest in career development in this field.

Tanggung jawab utama:

Mengawasi keseluruhan sistem operasional produk pendidikan online di Indonesia, serta menyusun strategi dan rencana operasional yang efektif untuk mencapai target bisnis.
Menjaga komunikasi yang erat dengan rekan kerja lokal Indonesia maupun tim China, mengoordinasikan sumber daya untuk memastikan kelancaran operasional dan menyelesaikan masalah yang muncul.
Melaksanakan kegiatan operasional berdasarkan kebutuhan siswa dan orang tua K-12, termasuk akuisisi, aktivasi, retensi, dan konversi pengguna, sambil meningkatkan kepuasan dan loyalitas pengguna.
Mempromosikan kursus online melalui berbagai media, meningkatkan visibilitas kursus dan jumlah pendaftaran.
Menganalisis data operasional, termasuk data pengguna dan kursus, untuk mengoptimalkan strategi dan meningkatkan efektivitas operasional.
Memantau tren industri dan aktivitas kompetitor, mengumpulkan dan menganalisis informasi yang relevan untuk memberikan wawasan bagi pengambilan keputusan operasional perusahaan.

Kualifikasi

Minimal lulusan S1, jurusan Pendidikan, Pendidikan Bahasa Inggris, Bahasa Inggris, Sastra Inggris atau jurusan terkait diutamakan; lulusan S2 diutamakan.
Pengalaman dalam operasional pendidikan K12 online menjadi nilai tambah.
Mahir berbahasa Mandarin (listening, speaking, reading, writing), mampu berkomunikasi lancar dengan rekan kerja lokal maupun China.
Memiliki kemampuan komunikasi yang baik.
Mampu bekerja di bawah tekanan.
Aktif berpartisipasi dan berkolaborasi antar departemen.
Menguasai Microsoft Office atau software sejenis.
Memiliki minat yang kuat dalam industri pendidikan online dan bersedia berkembang jangka panjang di bidang ini.

Work Time: 6 days a week (schedule adjusted based on course demand)

Location: Grand Slipi Tower, West Jakarta