Job Title:
Operations Manager
Location:
Jakarta, Indonesia
Employment Type:
Full-time
About the Role
We are seeking a highly organized and results-driven Operations Manager to oversee daily operations for a fast-growing global fashion brand. This role is key in ensuring the efficiency and effectiveness of internal processes, supporting retail operations, logistics, supply chain, and cross-functional coordination across departments.
Key Responsibilities
- Manage end-to-end retail operations, ensuring alignment with company goals and brand standards.
- Oversee inventory control, logistics, and supply chain coordination to ensure timely product availability.
- Develop and optimize standard operating procedures to increase efficiency across retail and back-office functions.
- Work closely with HQ and cross-functional teams to ensure smooth execution of seasonal launches, promotions, and campaigns.
- Monitor sales and operational KPIs; provide actionable insights and reports to leadership.
- Coordinate with warehouse and logistics partners to ensure on-time delivery and stock accuracy.
- Lead store operations support including manpower planning, cost control, and store compliance.
- Manage vendor relationships, purchase orders, and invoice processing to support day-to-day operations.
Qualifications
- Bachelor's degree in Business, Operations Management, Supply Chain, or related fields.
- Minimum 5 years of experience in operations, preferably within retail, fashion, or lifestyle brands.
- Strong project management, organizational, and problem-solving skills.
- Familiar with KPI retail matrix
- Fluent in English; is a must.
- Detail-oriented, adaptable, and thrives in a fast-paced environment.
- Strong personality and high-energy person.