Responsibilities
a. Design community development strategies in line with the company's vision and market targets.
b. Identify and reach out to potential community members (individuals and organizations) according to market segmentation.
c. Create and manage community platforms (WhatsApp, Telegram, forums, or other internal platforms).
d. Manage daily communication with community members in an active and responsive manner.
e. Organizing community events and creating regular content to increase engagement.
f. Collaborating with the marketing team on community-based campaigns.
g. Analyzing and reporting on community growth, participation rates, and member feedback.
h. Identifying community member needs to be converted into training or consulting opportunities.
Qualifications
- 2-3 years of experience in community management (Community Manager, Social Engagement, Customer Engagement, or similar)
- Experience in sales and marketing
- Experience in the training and consulting industry is a plus
- Ability to build connections and create positive community experiences
- Ability to analyze community and social media data
- Ability to manage both offline and online events
- Communicative, empathetic, and proactive
- Comfortable working in a dynamic and fast-paced environment
- Willing to work on-site at Pancoran Mas, Depok
- Able to start immediately