About The Role:
To support the implementation and administration of learning, development, and performance programs across the organization by coordinating training logistics, managing learning data, and ensuring that employees receive the right learning interventions to enhance their skills and support organizational growth.
What Will You Do:
- Conduct Training Needs Analysis (TNA) to identify skill and competency gaps
- Design, develop, and implement learning programs (classroom, virtual, blended)
- Facilitate training sessions, workshops, and employee development programs
- Evaluate learning effectiveness using Kirkpatrick or ROI models
- Collaborate with managers and stakeholders to align learning with business goals
- Develop and maintain annual training plans and budgets
- Coordinate with external training providers, vendors, and consultants
- Monitor training attendance, completion, and provide reports
- Support talent development initiatives (onboarding, leadership, succession planning)
Minimum Qualifications: Technical Competency Requirements:
- Training Needs Analysis (TNA)
- Instructional Design
- Facilitation & Training Delivery
- Learning Evaluation & ROI Measurement
- E-learning Development & LMS Management
- Talent Development Programs
- Project & Program Management
- HR Analytics & Reporting
Soft Competency Requirement :
- Strong communication and coordination skills
- Attention to detail and organizational ability
- Service-oriented mindset
- Time management and multitasking
- Problem-solving and adaptability
The transaction is the lungs of the breathing economy, that is why our first step starts with a big dream to pave the way towards freedom of transaction. Since 2007, DOKU has been the first electronic payment system and risk management company in Indonesia. From paying and getting paid to transfer funds, all are possible with DOKU. For more than one decade, we have grown together alongside large and medium scaled companies to personal sellers from various lines of business, ranging from transportation, tourism, insurance, retail, donation, communities, and many more. Collaboration with partners such as local and international banks, also non-banking institutions has strengthened our reputation as a trusted local electronic payment solution. Our business grows together with our partners' businesses. Thus we have built a payment ecosystem that is supportive and strengthens theirs. The formation of three product pillars that responds to all business needs across all layers of society has marked our transformation from "The Better Way to Pay" becoming "Think Beyond Payments". The three winning product pillars comprise Payment Gateway and Transfer Services for Corporate, SMEs, Start-ups, and Local and International MSMEs. The last product pillar, Collaborative Commerce, is designed to empower communities and personal usage.