A Bali-based company specialising in the production and sale of high-quality bedding products, including natural latex mattresses and pillows, is looking for a Sales person to join their team immediately.
The ideal candidate is a positive, hands-on sales professional who is passionate about wellness and sustainability. They will excel at engaging with customers, managing B2C and B2B relationships, assisting with basic administrative work, and supporting pop-up or in-store sales events. This role requires a proactive, service-minded individual who thrives in a customer-facing environment while maintaining strong attention to detail and operational efficiency.
Requirements :
- Open for local candidates.
- Minimum 1–2 years of hands-on experience in retail, sales, or customer service, ideally within lifestyle, fashion, or home & living brands.
- Excellent presentation and interpersonal skills, with a warm, approachable, and professional demeanour.
- Strong verbal and written communication skills in English, Bahasa Indonesia proficiency preferred.
- Experience with ERP/CRM systems and E-Commerce platforms is a plus.
- Proficiency in Microsoft Excel and basic admin work (sales reports, order tracking, delivery scheduling).
- Ability to commit to weekend shifts (Saturday/Sunday) when needed.
- Previous experience in B2B sales, pop-up management, or showroom-based sales are highly desirable.
- Customer-focused, self-motivated, and able to work both independently and collaboratively.
Responsibilities :
- Act as the first point of contact for all customer inquiries at the Central Department Store, Grand Indonesia.
- Welcome and assist customers in the buying process, ensuring a pleasant and informed shopping experience.
- Build brand awareness and establish positive, long-term customer relationships.
- Achieve sales targets by actively promoting products and closing transactions.
- Handle after-sales administration, including delivery scheduling, invoicing, and follow-ups.
- Participate in monthly sales meetings and report on performance, feedback, and opportunities.
- Support marketing and operations teams for pop-up shops, in-store events, and atrium sales.
- Respond to B2B inquiries and maintain professional relationships with partners, hotels, or retailers.
- Coordinate deliveries and stock arrangements to ensure smooth operations between showroom and warehouse.
- Provide feedback on market trends and customer preferences to support product and marketing development.
Benefits:
- Competitive base salary based on experience
- Sales commission and performance incentives
- BPJS & THR
- Opportunity to work with a growing sustainable lifestyle brand
Job Type: Full-time