Back to search:Quality Manager / Singosari
About Smoore

Smoore International is an enterprise focusing on R&D of atomization technology with solutions and owns a series of tech brands, including FEELM, CCELL, and METEX and product brand VAPORESSO. Headquartered in Shenzhen, China, with 15 independent industrial parks located in China, and 4 plants in Indonesia.

SMOORE Indonesia is part of SMOORE Holding International, a global leader in offering vaping technology solutions, including manufacturing vaping devices and vaping components for HNB products on an ODM basis, with advanced R&D technology, strong manufacturing capacity, wide-spectrum product portfolio and diverse customer base. Headquartered in China and as part of our business growth in Indonesia curently we have 4 plants in Indonesia :

  • PT. Smoore Technology Indonesia in Malang
  • PT. Atomization Technology Indonesia in Pasuruan
  • PT. Merit Technology and Innovation Indonesia in Sidoarjo
  • PT. Genesis Technology Indonesia in Malang.

Our Malang Plant currently are looking for Quality Manager and here for details:

Responsibilities
  • Responsible for overall quality management of the factory, establishing, maintaining, and continuously optimizing the factory quality system to ensure compliance with customer and regulatory requirements
  • Build and improve the factory quality system, develop and implement quality standards, processes, and management regulations
  • Organize and implement factory quality policies and objectives, drive quality improvement projects, and enhance product consistency and customer satisfaction
  • Lead customer and third-party audits, prepare audit documentation, and coordinate departments to complete corrective actions and continuous improvements
  • Handle customer quality feedback, lead the team in problem analysis, root cause investigation, and improvement follow-up to ensure closure and prevent recurrence
  • Promote cross-departmental collaboration, monitor quality control in the production process, and ensure products meet internal and external standards
  • Manage daily operations of the Quality Department, guide and develop team members, and enhance overall professional capabilities
  • Regularly report quality status and improvement plans to company management, providing data support for decision-making.
Qualifications
  • Bachelor’s degree or above, preferably in Quality Management, Engineering, Chemistry, Biology, or other related majors
  • Minimum 8 years of relevant quality experience, with at least 3 years in team management
  • Familiar with quality systems such as ISO9001, ISO14001, and GMP, with proven experience in factory quality system establishment and audit handling
  • Proficient in common quality tools (e.g., 8D, FMEA, SPC, APQP, PPAP), with the ability to independently drive quality improvement projects
  • Proven experience and successful cases in quality system establishment and continuous improvement
  • Strong communication, coordination, and stress management skills; capable of leading customer issue resolution and driving cross-functional collaboration
  • Good in English, capable of using it as a working language.
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