Job Description

Demonstrate excellent change management in implementing changes safely and efficiently in the production environment.
Demonstrate excellent incident & problem response and resolve the issue within SLA.
Demonstrate excellent service request handling from other parties within SLA.
Demonstrate excellent efficiency in automating tasks and reducing manual effort.
Demonstrate excellent implementation of a comprehensive monitoring system to detect issues early and proactively react
Demonstrate excellent curiosity to find out and review root cause analysis
Demonstrate excellent reviewing system performance and come up with an action plan.
Demonstrate excellent problem-solving and come up with an action plan
Demonstrate excellent reviewing change activity in production
Responsible on handling incident & problem resolution
Responsible on deployment activity
Enable automation prosess on each product
Understand customer (internal & external) needs and deliver the expected outcomes.
Execute of plans and strategies.
Faster a customer-focused working environment with clear responsibilities and expectation.
Creating and execution deployment strategy
Establish and maintain active and constructive relationships with other team in the organization. (internal)
Risk/Findings audit to be fulfilled
Perform support good corporate governance in their specific areas of work.

Qualifications

Proven experience as SRE / IT Support / Application Support / System Engineer or similar position at least 5 years' experience.
Has CKA (Certified Kubernetes Administrator would be plus

Knowledge

Non-Technical

Technical

Senior Site Reliability Engineer