Amalan International Indonesia
Amalan is a company that specializes in debt management services. Specifically, Amalan helps individuals who are struggling to repay their debts—especially credit card debt, unsecured loans, and other forms of consumer loans—by negotiating debt restructuring or payment relief with banks or financial institutions.
We are currently offering an opportunity for enthusiastic and dedicated individuals to join our Admin Sales team. This role provides hands-on experience in customer service and sales lead handling within the financial services industry.
Responsibilities:
Answer all inquiries from potential and existing clients through various communication channels
Receive and handle inbound calls, including sales leads and client support
Clearly explain Amalan's services to prospective clients
Assess clients' eligibility using a script provided in the system
Forward lead data to the relevant team based on established procedures
Escalate issues to the internal team when further assistance is required
Update the customer database after each interaction
Meet Quality Assurance standards and other key performance metrics
Qualifications:
Willing to live and work in Yogyakarta during the freelance period
Diploma, Bachelor's, or Master's degree in any field
Fresh graduates are welcome to apply
Strong communication skills, proactive attitude, and team-oriented
Preferably graduates from English Education or English-related studies