Duties and Responsibilities:
- Lead and manage facilities technicians to operate and maintain mission critical facilities of data centres on 24x7 basis to achieve service level requirements and specifications.
- Project engineer of addition & alternation works of new and existing customers.
- Manage contractors and vendors in operation, maintenance and repair of mission critical facilities.
- Respond to emergencies and lead the facilities technicians and service vendors to resume availability and service levels of the data centres.
- Develop, review and revise operation & maintenance requirements, procedures and programmes with internal parties and service vendors. Evaluate vendor performance and report to manager.
- Participate in ISO certifications and audits.
- Maintain and update accurate inventories of facilities, apparatus and tools.
- Lead and train technicians to follow and comply with standard operating procedures, escalation procedures, incident & change procedures.
- Assist reporting manager in administration of the facilities team.
- Work in Shifting model (6 days duty – 2 days off) disregarding public holiday, 8 hours per Day.
Qualification and Experience:
- Degree / Higher Diploma graduates in Building Services/Electrical/Mechanical Engineering or equivalent.
- 3 years or above experience in operation and maintenance of 24x7 mission critical facilities.
- Good team player, strong project management, communication, presentation and problem-solving skills.
- Knowledge and experience in ISO certification and audits.
- Proficiency in AutoCAD and Microsoft Office.