Responsibilities
- Social Media Customer Service for Instagram DM, Whatsapp and Tiktok.
- Promptly respond to customer message and comments on all available social media platforms.
- Hosting live sessions on Instagram/Tiktok.
- Creating Instagram/Tiktok contents for events, exhibition and in-store tenant promotions.
- Handling social media & promotion administration.
- Create design materials for all promotional & operational activities.
- Able to build and maintain a good relationship with tenants.
- Adheres to deadlines and achieves goal planning effectively.
- Meeting with tenants.
- Manage all offline and online promotional media (LED, website, apps).
- Support tenants who need assistance (Tenant Relations).
Minimum Qualifications :
- Male or Female, max 30 years old.
- Fluent in English, both written and verbal.
- Awareness of current lifestyle trends.
- Ability to create Instagram/Tiktok content.
- Proficient in Adobe Illustrator, Photoshop, Premiere, Lightroom, and Capcut.
- Proficient to use a mirrorless camera and a gimbal.
- Proficient in Google Sheets.
- Organized, able to work in a team and independently.
- Observant, patient, polite and detail oriented.
- Have a good taste and skills in graphic design and video.