Job Summary
The Customer Service Officer will serve as the primary point of contact for clients, ensuring a smooth and professional experience throughout the property acquisition and development process. This role involves handling inquiries, resolving issues, and maintaining strong relationships with clients, vendors, and internal teams
Job Description
•Respond promptly to customer inquiries via phone, email, and in-person
•Provide accurate information about property listings, project timelines, and company services
•Handle complaints and resolve issues efficiently and empathetically
•Maintain detailed records of customer interactions and transactions
•Stay updated on company projects, policies, and industry trends