Showing 13 Order Management jobs in Cikarang
Order ManagementPosted today
Job DescriptionWith over 75 years of experience, we as framas are one of the leading manufacturers of injection-molded plastic parts for the footwear industry worldwide. Our expertise lies in the development and production of high-quality plastic components for globally renowned brands such as Adidas, Nike, and New Balance.
Our company headquarters are situated in Germany, and we operate multiple production facilities across Asia. Our organization is characterized by a profound sense of technical innovation and a commitment to fostering a collaborative and open work environment. We empower our employees by establishing clear goals and affording them the freedom to ideate and innovate creatively to enhance our products and services.
If you desire to work in an environment that offers challenges, personal freedom, and high responsibility, while making a significant contribution to the sports industry, we invite you to join our team.
Position: Order Management
Job Description:
- Identifying deviations related to the process, budget, and CBD targets throughout the Development process.
- Control function of project achievement throughout the commercialization process.
- Supporting and facilitating internal and external audits related to development projects.
- Providing regular status reports to stakeholders, including updates on progress, risks, issues, and performance to senior management and financial director.
- Requesting lessons learned document/project report from project management/developer throughout the project to identify best practices and areas for improvement.
- Monitoring resource utilization and availability to avoid overloading or underutilization in the Development.
- Supporting and coordinating internal changes in the Development area thatcan includes data analysis/collection and special tasks.
- Responsible to compliance with internal standards and SOPs, adhere to protocols, and contribute to continuous improvement initiatives.
Requirements:
- University degree in Engineering, Manufacturing, Management, or a related field.
- 3–5 years of experience in order management, project coordination, or development-related roles, preferably in manufacturing or product commercialization environments.
- Strong project management skills — planning, costing, scheduling, and progress tracking.
- Experience in data analysis, documentation, and reporting to support decision-making and continuous improvement.
- Proficient in Microsoft Office and project management tools (e.g., Microsoft Teams, Smartsheet).
- Good written and verbal communication skills in English and Bahasa Indonesia; other languages (Chinese/Korean) are an advantage.
- Strong troubleshooting and process analysis abilities for continuous improvement.
- Basic understanding of manufacturing processes, especially plastic parts and shoe production, is a plus.
- Excellent coordination and interpersonal skills to collaborate with cross-functional teams and stakeholders.
- Ability to prepare detailed reports and maintain documentation with accuracy and clarity.
- Highly organized, responsible, and able to work both independently and as part of a team.
- Quality-focused, proactive, and eager to learn and improve processes.
Posted today
Job DescriptionABOUT YOUR ROLE
- You will coordinate activities with cross-functional teams to meet business needs and customer requirements.
YOUR RESPONSIBILITIES WILL INCLUDE
- Monitoring team productivity and providing constructive feedback and coaching to team members.
- Organizing team workflow, and ensuring that the team members understand their duties and delegated tasks.
- Work closely with the Commercial team, S&OP team, Production Planners and Plant team on inventory planning.
- Planning for imported laminated rolls, master rolls, WIP for the Distribution Centre according to sales forecast.
- Monitoring stock level and movement in distribution center to ensure for continue and smooth service to customer.
- Support DC inventory management by provide process / report.
- Ensure accurate and prompt information flow to the internal team daily to ensure requests are responded to timely.
- Handle Exact planning, and ensure sufficient orders are released to production hence optimizing capacity and Delivery planning meet customers requirements.
- Follow up shortages/upsurge with the Plant and Demand team on ETA and elevate issues affecting customer delivery.
- Monitor aging stock, clear aging stock/samples, slow move inventory and write off requests.
- Tracking Return Goods and CN/DN issuance.
- Monitor weekly (or daily in demand) shipment schedule and coordinate activities with Logistics, Warehouse, DC Planner, and CSR as required.
- Liaise with transporters on customer delivery arrangements and pallet agreement.
- Managed the OF team and prepared the department budget and operation plan.
- Managed all import and export shipment - from planning, brokerage clearance to delivery.
- Support procurement team on RFQ for logistics services required locally - icl. brokerage services, freight, local transportation, external warehouse services, etc.
- Handle crisis and emergency situations as they arise in a professional and calm manner with suitable solutions.
WHAT WE WILL BE LOOKING FOR IN YOU
- Bachelor's Degree in any related fields.
- 5 years of experience in Inventory and Order Management.
- Experience in the Manufacturing industry is a must.
- Experience in logistic industry is a plus.
- Strong leadership with people management and stakeholders management.
- Detail-oriented with good communication and interpersonal skills to work with all levels.
- Self-initiated and able to work effectively to meet the deadlines.
- Good team player and service-minded.
Posted today
Job Description Is this job a match or a miss? Customer Service StaffPosted today
Job DescriptionAbout the role
PT Kanepackage Indonesia is seeking a talented and experienced Customer Services Staff to join our team. In this role, you will be responsible for providing exceptional customer support and ensuring a positive experience for our valued clients. As a key member of our marketing and communications team, you will play a vital role in maintaining and strengthening our customer relationships.
What you'll be doing
- Responding to customer inquiries and requests in a timely and professional manner
- Resolving customer issues and complaints efficiently and effectively
- Providing product information and recommendations to assist customers
- Maintaining accurate records of customer interactions and transactions
- Collaborating with the marketing teams to identify and address customer needs
- Participating in the development and implementation of customer service strategies and initiatives
- Adhering to company policies and procedures to ensure consistent and high-quality customer service
- Preparing Invoice to Customer
- Preparing Delivery Record
What we're looking for
- Excellent communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner
- Strong problem-solving skills and the ability to think critically to resolve customer issues
- Proficient in using Products in Data Processing (SAP) software and other relevant tools
- Experience in a customer service or client-facing role, preferably within the marketing and communications industry
- A collaborative and team-oriented approach, with a willingness to support colleagues and contribute to the overall success of the organisation
- Knowledge of marketing and communication principles, as well as a basic understanding of the products and services offered by PT Kanepackage Indonesia
About us
PT Kanepackage Indonesia is a leading provider of innovative packaging solutions. With a strong focus on customer service and quality, we have built a reputation for delivering exceptional products and services to our clients. Our company is driven by a commitment to sustainability, innovation, and a collaborative work culture that empowers our employees to excel.
If you’re ready to join a dynamic and growth-oriented organisation, we encourage you to apply for this exciting opportunity. Click apply now to submit your application.
Is this job a match or a miss? Supply ChainCikarang, West Java IDR - IDR Y PT SGMW Motor Indonesia
Posted today
Job DescriptionRequirements:
- Bachelor's Degree in any major (preferably in Engineering or Management)
- Minimum of 2 years' experience in material control
- Familiar with basic management processes
- Familiar with the logistics characteristics of auto parts and the car manufacturing process
- Knowledgeable in production planning, MRP, material ordering, and stock balance control
- Able to lead regional teams to execute tasks according to the project plan
- Good interpersonal and communication skills
- Willing to work in Cikarang
Posted today
Job DescriptionJob Desc
Is this job a match or a miss? Supply Chain Data Analytics ManagerPosted today
Job DescriptionIn this position, you will support the BG Asia Supply Chain Leadership Team to implement the end-to-end Supply Chain strategy in Asia, through various key projects in domains of manufacturing, planning and logistics, and finance. Your primary responsibility is providing data-driven insights in areas above.
What We Ask
- 12-15 years work experience in Finance/Supply Chain discipline
- Knowledge of supply chain and business processes
- Full understanding of financial KPI's, IAR calculations
- Project Management skills (result orientated, keeps the overview and respects timelines)
- Ability to build effective working relationships across different functions/disciplines
- Strong communication skills and stakeholder management
- Able to work independently in a complex environment and matrix organisation
- Operate with discipline, is structured and organised
- Advanced MS Excel skills, experience with SAP/BW, PowerBI
What We Offer
BG Asia Supply Chain leadership team (CSC Director, OpCo Operation Directors, Cluster Finance Controller, Performance Excellence Manager), OpCo Supply Chain Controllers, OpCo CI leads.
Vacancy Description
- Performance management and analysis: Drive standardization in performance reporting, supported by BI and data analytics to create best in class insights for business and serves a solid overview of our current finance performance as well as expected outlook. Perform deep dives to further understand performance drivers.
- Support supply chain strategy and change agenda: Manage changes/transformations as a consequence of global/regional network optimisations. This includes preparation of business cases, in collaboration with strategy and partnerships team.
- Driver Performance+ agenda: Support achievement of Performance+ targets in all workstreams by actively governing the process, monitoring progress of initiatives and providing strong support to OpCos in various aspects including technical help in Shibumi, validation of savings, main BG support in DTV sub-workstream etc.
- Standardization and centralization of processes: Support Cluster Finance Controller in transforming the business by driving further alignment and harmonization of Finance processes and the way we work in supply chain. Support ESSA-T project to free up OpCo controllers' time for business partnering. (e.g., standardize processes, improve insights, simplify reporting etc.).
Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.
Team Details
Close collaboration with BG Asia Supply Chain leadership team, OpCo Supply Chain Controllers, and OpCo CI leads.
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Is this job a match or a miss? Customer Service Specialist with EnglishPosted today
Job DescriptionFullrich Industries Co (PT. Cipta Kreasi Wood Industry), an international company located in Dallas, TX, we are looking for Customer Service Specialist with English. You will be working in accordance to US Central Standard Time (8PM - 5AM WIB) at Karawang Office, West Java, Indonesia.
Within this position you will be responsible for providing customer service to clients and resolving their queries – you will be the first point of contact for customers. Your duties will include building and maintaining good relationships with customers and cooperating with all relevant departments to resolve customer issues.
We are looking for Candidates with fluent English - C1 level. Previous experience in customer service will be an asset. An ideal Candidate has to have excellent communication and problem-solving skills as well as ability to multi-task and work under pressure.
The company offers a unique opportunity to gain professional experience in international environment within interesting industry and great possibility of further development. Stable job in a team of professionals, attractive salary and employee's benefits are also included.
Qualifications:
- Age 25-45 years old.
- At least Senior High School degree.
- Proficient in all Microsoft Office applications.
- Honest and conscientious.
- Previous experience in customer service will be an asset.
- Furniture, interior design & architect background is a PLUS.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Is this job a match or a miss? Customer Service Specialist with EnglishPosted today
Job DescriptionFullrich Industries Co (PT. Cipta Kreasi Wood Industry), an international company located in Dallas, TX, we are looking for Customer Service Specialist with English. You will be working in accordance to US Central Standard Time (8PM - 5AM WIB) at Karawang Office, West Java, Indonesia.
Within this position you will be responsible for providing customer service to clients and resolving their queries – you will be the first point of contact for customers. Your duties will include building and maintaining good relationships with customers and cooperating with all relevant departments to resolve customer issues.
We are looking for Candidates with fluent English - C1 level. Previous experience in customer service will be an asset. An ideal Candidate has to have excellent communication and problem-solving skills as well as ability to multi-task and work under pressure.
The company offers a unique opportunity to gain professional experience in international environment within interesting industry and great possibility of further development. Stable job in a team of professionals, attractive salary and employee's benefits are also included.
Qualifications:
- At least Senior High School degree.
- Proficient in all Microsoft Office applications.
- Honest and conscientious.
- Previous experience in customer service will be an asset.
- Furniture, interior design & architect background is a PLUS.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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