Responsibilities:
Design, develop, and implement comprehensive training programs to improve the sales team's performance, including product knowledge, sales methodologies, communication skills, and customer service.
Facilitate live and virtual training sessions, including onboarding, refresher courses, and advanced skill development.
Assess the effectiveness of training programs through feedback, sales performance data, and team engagement.
Work closely with Sales Managers and team leaders to identify skills gaps and address specific needs.
Keep abreast of the latest sales strategies, tools, and techniques in the industry.
Lead the onboarding process for new sales hires, ensuring they are equipped with the knowledge and skills needed to succeed from day one.
Maintain accurate records of training activities, attendance, and assessments.
Requirement & Qualifications:
- Proven work experience as a Sales Trainer for a Minimum of 5 Years experience, on Luxury Retail / Hospitality / Automotive Industry.
- Strong understanding of sales methodologies, CRM systems, and sales performance metrics.
- Ability to manage the full training cycle, including groups and in-person training activities
- Experience with sales performance tools and analytics.
- Excellent presentation, communication, and interpersonal skills.
- Experience in designing eLearning or blended learning program
- Ability to motivate and inspire individuals and teams.