Key Responsibilities:
• Sales Management: Drive store sales to meet targets by developing local strategies aligned with global sales objectives and KPIs.
• Staff Supervision: Recruit, train, and manage a multicultural team, ensuring staff are well-versed in products, sales techniques, and store policies.
• Inventory Management: Oversee stock levels, supplier coordination, and regular inventory checks while ensuring efficient communication with headquarters.
• Customer Service: Maintain high standards of service, addressing customer queries and complaints to ensure satisfaction and loyalty.
• Financial Management: Manage the store's budget, cash flow, and financial reporting, ensuring alignment with headquarters' financial procedures.
• Store Presentation: Maintain a clean, organized, and visually appealing store with attractive displays and well-maintained merchandise.
• Marketing & Promotions: Collaborate with marketing to implement campaigns, ensuring alignment with brand guidelines and local customer engagement.
• Safety & Security: Ensure health and safety compliance while managing store security to prevent theft and loss.
• Reporting & Analysis: Prepare reports on key performance metrics and provide insights to headquarters for continuous improvement.
Skills & Qualifications:
• Experience: Proven experience in retail management, team leadership, and international brand market entry.
• Education: Diploma (D3) preferred, but relevant experience may be considered in lieu of formal education.
• Skills: Strong leadership, communication, problem-solving, customer service orientation, and proficiency in retail software. Familiarity with basic IT installation.
• Language proficiency: English and Indonesian.
• Attributes: Adaptable, detail-oriented, and capable of decision-making under pressure in a multicultural environment.
• International Market Experience: Experience in expansion in Southeast Asia is a plus.
• Placement: Cibinong City Mall - Bogor