As part of our ongoing growth and transformation, we are seeking a strategic and performance-driven
Sales Team Leader
to join our Team
Key Responsibilities:
- Lead, supervise, and coordinate the online sales team (Customer Service, Marketplace Specialist, Host Live Streaming, Web Admin, Sales Data Analyst and Marketplace Admin).
- Develop and implement online sales strategies, campaigns, and promotions across multiple platforms (website, marketplace, and live selling).
- Set, monitor, and ensure achievement of monthly and annual sales targets.
- Oversee product listings, pricing, promotions, and stock availability to ensure accuracy and timely updat
- Monitor team performance in handling customer inquiries, ensuring SLA compliance, customer satisfaction, and positive marketplace ratings.
- Prepare and analyze sales reports (daily, weekly, monthly) to identify trends, opportunities, and challenges, providing recommendations for improvement.
- Provide coaching, motivation, and training to team members regarding product knowledge and sales techniques.
- Collaborate closely with Marketing, Finance, Warehouse, and Logistics teams to ensure smooth operational flow.
Requirements:
- Bachelor's degree in Business, Marketing, Manajemen or related field (Master's degree is a plus).
- Minimum 5+ years experience or more in online sales via website, e-commerce, & marketplace management, with at least 2 years in a leadership/ supervisory role.
- Strong knowledge of online sales operations, marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada, etc.), and live selling strategies.
- Excellent leadership, communication, and team management skills.
- Analytical mindset with the ability to interpret sales data, market trends, and customer behavior.
- Proven track record of achieving sales targets and driving team performance.
- Proficient in sales reporting, presentation, and data-driven decision-making.
- Able to multitask, detail-oriented, and comfortable working in a fast-paced, target-driven environment.
- Willingness to work fully onsite in Bandung, travel as required and join ASAP.