Role Overview: The Operations Manager will lead the operational setup and daily execution of our F&B business. Starting with the first pilot outlets, this role is responsible for building supplier networks, SOPs, outlet readiness, staff training, and ensuring cost discipline. Beyond launch, the Operations Manager will maintain consistency, scale operations, and prepare the chain for rapid expansion across Jabodetabek.
Scope of Work:
1. Supplier & Procurement
○ Secure suppliers for chicken, beef/bakso, rice, spices, packaging.
○ Negotiate prices and ensure COGS within 25–30%.
○ Build daily purchasing & inventory SOPs.
- SOP & Systems
○ Develop operational SOPs: kitchen prep, portioning, hygiene, service flow.
○ Create cost and inventory tracking tools (Excel/Google Sheets).
○ Standardize portion sizes and recipe execution.
- Outlet Setup
○ Oversee kiosk/ruko build, utilities, and equipment purchase.
○ Ensure layout supports fast service and hygiene visibility.
○ Prepare signage, branding, and opening readiness.
- Staff Training & Operations
○ Hire and train cooks/helpers on SOPs with consistency checks.
○ Supervise daily operations, scheduling, and payroll input.
○ Monitor outlet performance (sales, wastage, COGS, labor).
- Reporting & Growth
○ Provide weekly reports to OP/OM (sales, costs, operational issues).
○ Build systems for scalability (supplier database, outlet checklist).
○ Support setup and expansion from 0 → 1 → 10 outlets with replicable
playbooks.
Requirements
● Has 5+ years in F&B operations, outlet management, or supply chain (Kulo Group, Mie Gacoan, Ayam Geprek, Bebek Kaleyo, Warteg Modern, or similar brands would be prefer).
● Hands-on experience with mid-market brands (Rp 20–40k price point).
● Proven ability to launch new outlets and manage vendors.
● Strong negotiation skills and cost control mindset.
● Comfortable managing teams and working in a lean startup.