Job Description
- Proven experience as a UAT Manager managing testing lifecycle of 4-5 projects right from planning till project go-live, Total experience - 5-8 years of managing UAT
- Complete understanding of test management activities involving requirement analysis, test design, SIT, UAT, defect management, warranty support
- Excellent skills in managing the testing project timelines and an ability to understand the overall project deliverables and its possible impact on testing
- Ability to anticipate risks/issues in the testing project and plan the mitigations accordingly
- Ability to craft the Test Strategy and Test Planning at the beginning of the project
- Hands on experience of the test deliverables reporting on daily and weekly basis during the test execution
- Knowledge of defect management through JIRA and test management through Zephyr preferred
- Awareness of the test management metrics and estimation techniques
- Identify, assign and monitor the activities of test specialists in support of the multiple deliverables under their area of responsibility
- Responsible for defect reporting and tracking to project teams, including collaboration on defect resolutions and/or performance deficiencies with developers/partners and identification of retest requirements
- Responsible for metrics gathering and status reporting for project assignment
Technical Knowledge:
- Knowledge of the batch runs and test executions
- Good understanding of enterprise workflow systems, unified communications, tele communication, process
- Participate and drive test improvements Stakeholder Management and Team Management
- Proven ability to manage a team of 5-10 testers in the project
- Ability to plan the work, motivate the team and get the required output from the team
- Ability to liaison with the project stakeholders like Program manager, Solution Architect, Development Team, UAT Manager, Users etc
- Demonstrated skill of tactfulness and diplomacy in handling the complex situations
- Skills in achieving project stakeholder and customers satisfactions
- Ability to manage the conflicts (if any) within team and/or project stakeholders
Functional/Domain Knowledge:
- Strong Testing methodology and banking domain knowledge
- Call center, call flow knowledge is an advantage