XinYuan Mandarin Course, a trusted Mandarin language institution with over 16 years of experience and more than 500 active students, is seeking a meticulous, agile, and professional female candidate to join our team as an Operational Admin.
Working Hours: Monday – Saturday
Salary: Competitive, based on experience and working hours
Responsibilities
- Effectively manage the daily operations of classes and the office.
- Organize and monitor the schedules of teachers and classes.
- Maintain excellent communication with students and parents via various platforms, including WhatsApp, email, and phone.
- Manage student data, attendance, and other administrative reports in a neat and systematic manner.
- Utilize a CRM system for data entry and following up on student needs.
- Support the execution of internal events or activities.
- Coordinate with the teaching and admin teams to ensure the smooth flow of daily operations.
Qualifications
- Minimum Diploma (D3/D4) / Bachelor's degree (S1), preferably in Administration, Management, or a related field.
- Meticulous, organized, responsible, and proactive in completing tasks.
- Proficient in Microsoft Office and Google Workspace.
- Familiar with omnichannel tools such as WhatsApp Business, email, and social media.
- Experienced in using a CRM system for customer relationship management.
- Possess strong and professional communication skills.
- Able to work independently and as part of a team.
- Previous work experience in a bank or school is a plus.
- Preferably resides in West Jakarta.