Network & Technical Support
Posted today
Qualifications- Bachelor's Degree in Informatics Engineering / Computer Engineering
- Minimum 1 year of experience
- Basic knowledge of Networking (TCP/IP, Switching, Routing, Cabling; Mikrotik preferred)
- PC & Printer installation (hardware & software), printer sharing, CCTV setup
- Database knowledge (SQL preferred)
- Remote network configuration
- Troubleshoot and repair hardware (PC/Laptop, Printer, Switch, Attendance Machine, Monitor, CCTV, Network Cables).
- Troubleshoot and repair software (Windows, MS Office, Drivers, Network Systems, Antivirus, Email).
- Perform regular maintenance on servers, networks, and CCTV across Agung Logistics locations.
Posted today
WFO at Kemayoran
Section Head Engineering Technical SupportPosted today
Qualifications- Minimum D3 from Electrical Engineering
- Minimum 2 years experiences with similiar position
- Having good communication, leadership, analytical skills and being willing to work in a team
- Having Experience as Plan Engineer at Least for building maintenance and Electrical/ Mechanical/ Civil
- Skilled in Ms. Office
- Will be work in Tanjung Priok, Jakarta Utara
Posted today
Sales and Technical SupportPosted today
Responsibilities- Strong Communication and Customer Service skills
- Proven Sales experience and Sales Management skills
- Excellent interpersonal and relationship-building abilities
- Self-motivated with a results-driven approach
- Minimal 2 years of experience in cement industry or construction industry mandatory
- Having your own transportation
Posted today
Responsibilities- Work closely with commercial team together by providing product introduction and recommendation to customers, develop new customers and maintain existing customer's relationships by offering technical solutions.
- Evaluate and understand on customer needs, provide suitable product recommendation and technical service solutions to customers and foster good customer relationships.
- Work closely with internal stakeholders (commercial, R&D, QA/QC, plant operation) as needed in driving customer projects, product development and application development.
- Conduct product testing/trials at customers' sites, conduct workshops for internal and/or external customers as required. Plan, support and drive customer innovation program together with sales and R&D.
- Develop sales tools, e.g. presentations, brochures, product application information for existing and new products
- Participate in related industry exhibitions, conferences and seminars to support in sales leads generation, exchange and improve technical knowledge and promote the company's products and branding.
- Analyse current marketplace and provide feedback on any important market and competitive information.
- Identify new opportunities for business innovations and new products applications in the market, provide feedback and information to company management on market trends, needs and competitors activities
- A degree in Food Science Technology
- Minimum 5 years of work experience in the food application/food ingredient industry specifically in the oils & fats, confectionery or bakery.
- Strong knowledge in oils & fats, confectionary, bakery or culinary production, technology and industry of Oils and Fats products.
- Possess excellent communication skills and able to present to internal and external parties.
- Strong analytical skills, critical thinking and problem-solving skills; ability to influence and work in cross functional teams
When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.
Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.
Thank you for considering a career with RGE.
Helpdesk & System Engineer – Digital Retail Solutions (DRS)Posted today
Technical Support & Helpdesk- Handle trouble tickets according to priority and defined response times.
- Conduct initial analysis (first-level troubleshooting) to identify the source of technical problems.
- Provide system/application usage guidance to end-users.
- Document all incidents and solutions in the helpdesk system.
- Regularly monitor the performance of DRS servers, databases, and networks.
- Perform preventative maintenance to prevent system downtime.
- Perform patch updates and regular data backups according to IT security procedures.
- Manage user accounts, access control, and system configurations according to authorization.
- Prepare monthly system performance and incident reports for superiors.
- Support the implementation of new systems or upgrades to DRS applications at branch locations or retail stores.
- Perform software installation, device configuration, and system integration according to project requirements.
- Conduct system testing and verification before go-live.
- Coordinate with vendors or developers during implementation and troubleshooting.
- Monitor network connections between DRS, POS, and data center systems.
- Work closely with the network team to maintain connection stability and security.
- Handle network alerts or anomalies that impact operational systems.
- Ensure the implementation of data security and user access standards in accordance with IT policies.
- Produce daily/weekly reports on incidents, downtime, and system status.
- Maintain technical documentation (SOPs, configurations, installation guides, and recovery plans).
- Provide recommendations for improvements to system performance and technical support processes.
- Education : Minimum Diploma/Bachelor's Degree in Informatics Engineering, Information Systems, or an IT-related field.
- Experience : Minimum 1–2 years in Helpdesk/System Support/IT Engineering.
- Experience in the Digital Retail/POS/Payment System industry is a plus.
- Technical Skills : Proficient in Windows & Linux operating systems.
- Understanding of basic networking (LAN/WAN, TCP/IP, VPN).
- Able to install software and troubleshoot hardware.
- Understanding of databases (MySQL, SQL Server) and POS systems.
- Non-Technical Skills : Communicative, analytical, and responsive to technical issues.
- Able to work in a team or independently, with shift or on-call systems.
- Meticulous, responsible, and results-oriented.