- Administrative Support: Coordinate courier services for documents and goods, manage document receipts, process administration forms, handle onboarding and resignation checklists, and arrange agreements and signatures.
- Communication & Scheduling: Send email announcements and reminders, schedule and organize meetings and interviews, create Zoom links, compile and share communications for various departments.
- Finance & Reimbursement: Create and process medical reimbursements, handle payments (PO and Non-PO), settle and submit expense claims in Concur, process reimbursement forms, and validate financial documents.
- Vendor & Purchasing Management: Manage vendor creation, changes, and unblock requests, process purchasing and exceptional justification forms, handle sourcing and contract agreements, and process HCP & HCO payments.
- Meeting & Event Coordination: Arrange venues, prepare meals for meetings and events, support trainers for onboarding, create slides and monitor meeting documentation, join monthly meetings, and support external events.
- Data & File Management: Compile files, slides, and reports for department heads, maintain monitoring data, and prepare necessary documentation for compliance and government interactions.
- Office Logistics & Support: Provide office supplies and personal needs for department heads and teams, support IT problem resolution, assist with car lease services, and distribute goods for team collection.
- Relocation & Travel: Coordinate business trips and upcountry travel arrangements, process relocation, and travel-related documentation.
Department-Specific Assistance:
Specialized support for Head of Commex, SFE, LnD Team, RAMA Director, Market Access, PA, and RA Team, including document translation and agreement management
Additional roles to cover (add-on to current role)
Commercial Excellence agreements & MoU specialist – administer key accounts agreements & MoU including renewal processes, ensure commercial terms include price and discounts are correct as per CLT's approval, ensure no deviation vs Legal & Compliance opinions.
Government Interaction Reporting Consolidation:
Collect and list down government interaction event quarterly from across the company especially MA,CA,RA and identify if there are deviations we need to fix e.g. duplication reporting.
- Escalate to RAMA Director to evaluate accuracy of the data.
Third-Party Management (Documentation & Payments)
Oversee contract management, coordinating approvals, and ensuring timely renewal.
- Manage payment processes with third parties, ensuring compliance with internal policies and timely settlement.
- Maintain accurate records of contracts, renewals, and payment schedules for effective tracking and reporting.
Letters Management
Draft and prepare PAP official letters and correspondence in alignment with organizational standard (proposal, panel commitment letters, and CL to APL)
- Coordinate with relevant signatories to obtain necessary approvals and signatures.
- Ensure proper archival, indexing, and secure storage of all letters and correspondence for ease of retrieval.
- Track the status of letters from drafting through finalization to maintain accountability and transparency.