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Upscale Digital Indonesia is a premier digital marketing agency based in Bandung, serving over 100 clients on TikTok and Shopee. Our core services include livestream hosting, content creation, KOL & affiliate marketing, and marketplace advertising. We are committed to delivering innovative, engaging, and impactful digital content to help brands grow.

Position Overview

We are seeking a proactive and experienced Supervisor Content Creator to lead our content team. This role is vital in managing a team of 20 content creators, 2 content planners, and 2 video editors. The Supervisor will ensure smooth team operations, maintain excellent communication with clients, and develop creative content strategies that align with client goals.

Key Responsibilities
  • Lead and supervise a team of content creators, content planners, and video editors to ensure high-quality content delivery.
  • Build and maintain strong relationships with clients, understanding their brand voice, objectives, and content needs.
  • Develop effective content strategies and plans tailored for each client, ensuring alignment with marketing goals.
  • Communicate regularly with clients to update progress, gather feedback, and refine content strategies.
  • Coordinate workflow among team members to meet deadlines and optimize productivity.
  • Review and approve content outputs, ensuring they meet quality standards and brand guidelines.
  • Foster a positive team environment that encourages creativity, innovation, and continuous improvement.
  • Monitor content performance and suggest improvements to enhance engagement and effectiveness.
  • Stay updated on trends in social media, TikTok, and e-commerce content to keep offerings innovative.
Qualifications
  • Proven experience in managing content creation teams, preferably in digital marketing or social media.
  • Strong leadership and team management skills.
  • Excellent communication and client relations skills.
  • Creative mindset with a strategic approach to content planning and development.
  • Familiarity with TikTok, Shopee, and e-commerce content strategies is a plus.
  • Ability to multitask and handle multiple client accounts simultaneously.
  • Bachelor's degree in Marketing, Communications, Media, or related fields is preferred.
What We Offer
  • Competitive salary and benefits.
  • Opportunity to lead a talented content team in a fast-growing agency.
  • Work with diverse brands and engaging projects.
  • Creative and collaborative work environment.
  • Opportunities for professional growth.
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